What you should know
- Customers have taken to Spotify’s boards, reporting that the app on their Google Pixel and Samsung Galaxy system are crashing and freezing.
- Evidently the app is constantly crashing when making an attempt to stream over Wi-Fi; nevertheless, switching to cellular information solves the difficulty.
- Spotify is investigating a extra everlasting repair, as reinstalling the app hasn’t proved fruitful.
Spotify customers are having a tough go of it at present (Oct 22), as studies fly in about extreme freezing and crashing.
A thread began on Spotify’s neighborhood discussion board by a moderator, highlighting studies from customers in regards to the app changing into unresponsive. Whereas customers are having points with the app, it solely appears to have affected sure units from Samsung and Google. Furthermore, these issues are seemingly solely taking place when related to Wi-Fi.
Customers have continued to report issues to Spotify, equivalent to one who commented, “Lately, my Spotify app has turn into unusable whereas related to my residence wifi.” The consumer states that is affecting their Pixel 9, comparable to a couple different studies mentioning the identical system.
A consumer examined the Spotify app on their Galaxy S25 Extremely and their Tab S10 Extremely, and encountered the identical freezing/crashing downside when on Wi-Fi. A Pixel 8 proprietor from Germany chimed in, reporting comparable issues.
Spotify has supplied that customers can cleanly reinstall the app on their units, however that hasn’t reportedly helped. The primary wrongdoer appears to be that, when related to Wi-Fi, the Spotify app is crashing on Galaxy and Pixel units. In the mean time, as customers have reported, switching to your cellular information solves the difficulty.
Spotify is conscious of the difficulty and is investigating a possible resolution.
There have been different issues
Google’s Pixels bumped into issues with Spotify final yr after the corporate rolled out its June function drop. From some preliminary studies, it was evident that the difficulty affected the Pixel 6, Pixel 7, and Pixel 8 units, which precipitated widespread crashes when operating Spotify. The issues pressured units right into a seemingly countless loop; nevertheless, manually rebooting these telephones obtained them out.
Some band-aid fixes included shutting off Spotify’s notifications and clearing the app’s cache.
The problems taking place at present have a a lot easier resolution, although it is nonetheless irritating to should lean in your information in your music streaming.
Spotify had an odd concern earlier this yr, too, although that concerned Premium customers listening to advertisements… regardless of being Premium. Whereas hypothesis prompt it was seemingly a bug initially, Spotify confirmed as a lot shortly after these February studies. It shortly rolled out a repair for advertisements slipping into Premium streams, fixing the difficulty that very same day.
