Forrester Wave™ – Enterprise Service
Administration Platforms
Freshworks named a Robust Performer, acknowledged for its unified service administration and AI-augmented ITSM answer.
“Easy AI-augmented ITSM” is a strong sign for the place enterprise service administration is heading.
For organizations, service administration now connects IT with the broader enterprise. Freshworks helps groups ship sooner help, enhance visibility, and use AI to handle service supply at scale.
Learn this e-book to see Forrester’s view of Freshworks as a Robust Performer in enterprise service administration.
On this e-book, you’ll be taught:
- Forrester’s analysis of enterprise service administration platforms
- How Freshworks obtained above common buyer suggestions
- Why Freshworks helps simple AI-augmented ITSM
- How self-service and asset administration capabilities assist fashionable service groups
- How unified service administration helps IT, HR, services, finance, authorized, and different enterprise departments
Obtain the e-book
Obtain the e-book
About Freshworks Inc.
Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted enterprise software program anybody can use. Goal-built for IT, buyer help, and gross sales and advertising groups, our merchandise are designed to let everybody work extra effectively and ship extra worth for instant enterprise affect. Headquartered in San Mateo, California, Freshworks operates around the globe to serve greater than 67,000 clients, together with American Specific, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest firm information, go to www.freshworks.com and comply with us on Fb, LinkedIn, and X
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