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A Place of Compassionate Take care of Seniors

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Within the coronary heart of South Los Angeles, Hope Home stands as a beacon of compassion in senior care. By way of a journey of ardour and goal, Amber Coxsom created a haven that gives a nurturing atmosphere for her residents. A spot of compassionate look after seniors that blends specialised help with a heat sense of neighborhood. From its inception to its growth into Inglewood, California, Hope Home epitomizes the facility of imaginative and prescient, perseverance, and partnership in creating areas for folks and communities to thrive.

A dedicated healthcare professional in scrubs stands outside a house, ready to provide care and support.
Amber Coxsom, founder and CEO of Hope Home, knew she might present higher, extra holistic care.

A Visionary’s Dream

For Amber, the creation of Hope Home was extra than simply establishing a care facility. It was deeply rooted to a lifelong mission that started in her youth. She recollects enjoying nurse from a really early age, carrying her toy stethoscope throughout the home. She grew to become a sweet striper, and after highschool, she was a caregiver whereas she attended neighborhood school. Certainly, she was at all times on the trail to caring for others.

With encouragement from the nurses round her, Amber grew to become first a vocational after which a Registered Nurse. She discovered a job working in hospice at a residential care facility and in folks’s houses. “As a nurse I loved giving care extra holistically,” she says. “And though I sort of fell into it, I actually felt prefer it was my calling. It may be arduous, however it’s a present on the similar time whenever you’re assembly somebody’s wants earlier than they cross.”

She labored arduous to present her sufferers the very best high quality of life doable. However one thing was missing. Amber thought, “I can present higher care than what I’m seeing.”

A woman in a wheelchair holding hands with her caretaker at Hope House, a haven of unity and inclusivity.
Amber and her workers present a extra “home-like” various to assisted dwelling, together with partaking actions and extra customized care

Transferring ever ahead, Amber saved her cash and began asking questions on what was wanted to start out her personal care facility. All of it got here all the way down to a five-day class. The category gave her sensible steps to how she might ultimately open her personal residential care facility – create an LLC, begin a enterprise checking account, and extra. The data was all effectively and good, however it didn’t give her the property or the cash she’d have to make her imaginative and prescient a actuality.

So, she took a enterprise course at Los Angeles Commerce–Technical School. At an occasion there, she met a presenter, Iman Cotton, a mortgage officer from CDC Small Enterprise Finance. “Iman has been nothing however a blessing to my life for the reason that day she gave her presentation,” says Amber. Figuring out she would possibly want Iman’s assist, Amber took her card.

Across the time the pandemic was at its top, Amber discovered a home on the market that might be good for a residential care facility in South L.A. “I wished to have a hospice care on this location as a result of there’s such a giant want,” she says. Assisted care services play a vital position in offering important companies to weak populations, together with the seniors and people with disabilities.

The property additionally had an ADU within the again that Amber might name residence. With the assistance of her mother and father, she bought the property however knew she would wish extra capital to make Hope Home the top-notch facility she’d envisioned. Assisted care services, like many small companies, usually face challenges in securing financing, particularly if they’re situated in underserved areas.

Iman Cotton and Amber sitting at a desk, engaged in a conversation and working together.
Iman Cotton labored with Amber to ensure she was prepared for each her first and second SBA Group Benefit loans.

A Collaborative Journey

Amber remembered her dialog with Iman.  “I felt like I used to be effectively ready, however Iman was capable of stroll me via the method and get me the funding I wanted,” she says. Iman suggested making the most of the SBA’s Group Benefit Mortgage program, which offers an avenue for small companies in underserved communities to entry the capital they should begin, function, or develop their companies and contribute to the general well-being of the neighborhood.

“From the start, Amber was ready and motivated,” stated Iman. “Even earlier than the mortgage course of began, she had constructed a ramp and was transferring ahead with something she might.” Moreover, Iman believed within the undertaking, and Amber might inform. “I wasn’t simply one other shopper for her. She really believed in my imaginative and prescient. She was so affected person with me via the method. She would give me that push I wanted to not surrender and simply get it executed.”

That dedication to discover a means to assist small companies is a giant cause why Iman got here to work at CDC Small Enterprise Finance a short while earlier than. “If I see even an inkling of a mortgage getting permitted, I’m going to seize your hand and run with it,” she says. And ran she did. Not even six months later Hope Home acquired the monetary help obligatory to boost its services and supply specialised care.

Amber and Iman walking down a hallway, touring the facility.
Amber and Iman tour the primary Hope Home facility. “From the start, Amber was ready and motivated,” says Iman.

A Sanctuary of Care

Established in 2022, Hope Home shortly earned a repute for excellence in senior care. Situated in South Los Angeles, the primary facility, Harvard Hope Home, gives a variety of companies tailor-made to fulfill the varied wants of its residents. From customized remedy periods to partaking social actions, Hope Home offers extra than simply care; it gives a neighborhood the place residents can thrive.

Moreover, Hope Home certified for the Assisted Residing Waiver Program which helps pay for certified low earnings, Medi-Cal eligible seniors and individuals with disabilities to reside in a house like setting. These are seniors who would in any other case require placement at a nursing facility. This system ensures that Amber can proceed to assist in giving first-rate care to those that want it most.

What units Hope Home aside isn’t simply its companies, however the real dedication of its workers, led by Amber herself. With over 15 years of business expertise, Amber instills a tradition of empathy and dedication inside her group. Each resident isn’t only a affected person; they’re cherished members of the Hope Home household, deserving of the very best degree of care and a spotlight.

Amber and staff in front of Hope House sign in the facility's entryway.
Amber and the Hope Home workers provide the very best degree of care and a spotlight. (From left to proper: Kilee Rowland, Yamini Cruz, Amber, Marcia Coxsom, & Maria Tejeda)

Reflecting on the affect of Hope Home, Amber shares, “Typically when people come, they’re not comfortable to be right here.” That’s not a deterrent for her. She offers the very best care she will and defines her success by the appreciation proven to her daily. “It’s actually after I get letters, notes, and playing cards from the households and generally the residents themselves. However once they smile, that’s a reward I cherish.”

Amber’s dedication to offering a haven for seniors endures as she expands the imaginative and prescient of Hope Home to a brand new Inglewood location set to open quickly. A yr after the preliminary opening, her dedication to accessible senior care drives the envisioning of a second facility. 

When the time got here, Amber knew who to name. “Once I was able to develop and develop I reached out to Iman and as soon as once more she was proper on high of it. It has been such a pleasure and an incredible expertise working with Iman. She helped me flip my dream right into a actuality and I’ll without end be grateful.”

Along with her reliable help, Iman helped Amber safe one other SBA Group Benefit Mortgage, thus making certain the continuation and growth of compassionate care at Hope Home.

As she appears to be like forward, Amber expresses her aim of opening extra areas, emphasizing her steadfast dedication to addressing the necessity for high quality care services in underserved communities, “I wish to open extra areas. Proper now, my aim is to open one a yr.”

Amber in front of the second Hope House senior care facility.
Amber stands in entrance of the practically full second Hope Home location. “My aim is to open one a yr,” she says.

As we race via our fast-paced lives, Hope Home stands as a reminder to decelerate, be current, and lengthen a hand of kindness to those that have paved the best way for us. And with leaders like Amber Coxsom and companions like Iman Cotton and CDC Small Enterprise Finance, we are able to try to make this world a greater place for our seniors.

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