The New Mandate for IT: Unified Service Supply
Most organizations modernized IT however left different enterprise features behind. HR, Finance, Services, and Authorized handle requests in silos utilizing emails and spreadsheets that gradual work.
- Fragmented service experiences throughout departments
- Inconsistent governance and hidden prices
- Staff bouncing between disconnected programs
Obtain the Playbook
Obtain the Playbook
Unify Service Supply and Scale with Confidence
Uncover how IT leaders bridge the hole by establishing one service administration mannequin throughout the enterprise – not as an IT venture, however as a enterprise transformation technique.
Set Up Belief and Governance
Set up secure, autonomous Workspaces for every enterprise crew with embedded compliance and knowledge isolation.
Design Providers That Scale
Construct shared taxonomies, standardized workflows, and data that travels seamlessly throughout HR, Finance, Services, and Authorized.
Automate and Orchestrate
Take away handbook effort by means of cross-functional workflows that join HR programs, id platforms, and collaboration instruments end-to-end.
Proof That Subject-Examined ESM Delivers
Actual-world outcomes present how AI and automation remodel pace, satisfaction, and repair resilience.
23%
Ticket deflection by means of self-service
40%
Quicker success with automated function modifications
97.8%
CSAT throughout IT and enterprise groups
Able to unify service supply throughout what you are promoting?
Learn the way IT leaders are scaling ESM with governance, pace, and measurable impression.
About Freshworks Inc.
Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted enterprise software program anybody can use. Function-built for IT, buyer help, and gross sales and advertising groups, our merchandise are designed to let everybody work extra effectively and ship extra worth for instant enterprise impression. Headquartered in San Mateo, California, Freshworks operates world wide to serve greater than 67,000 clients, together with American Specific, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest firm information, go to www.freshworks.com and observe us on Fb, LinkedIn, and X
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