What it’s good to know
- Samsung Galaxy customers are reporting RCS points in Google Messages after switching to a brand new telephone with Good Change.
- Some affected customers are seeing error code 3100 when making an attempt to allow RCS or ship messages on their new Galaxy telephones.
- Google says corrupted cache recordsdata transferred by way of Good Change could also be answerable for the RCS connection issues.
Samsung Galaxy customers are reporting a surge in RCS points with Google Messages after not too long ago switching to a brand new machine.
Samsung not too long ago shut down its Messages app within the U.S., asking each new and present customers to modify to Google Messages as an alternative. Google Messages is the one messaging app on Galaxy telephones that helps RCS, making it the best alternative. Nonetheless, it appears that evidently some Samsung customers are operating into issues getting RCS to work after establishing their new Galaxy gadgets.
As noticed by Android Authority, a number of customers have taken to Reddit to report that RCS stops working after switching to a brand new Galaxy telephone and transferring their knowledge utilizing Samsung Good Change. Some affected customers are seeing error code 3100 when making an attempt to allow RCS or ship RCS messages from their new machine.
It seems to be like Google has already recognized a possible trigger. A Google consultant stated that the difficulty could also be associated to corrupted cache recordsdata that have been transferred throughout the Good Change course of.
Google recommends updating to the newest model of Google Messages, turning off RCS, clearing the Service Providers knowledge, restarting the telephone, after which enabling RCS once more. Sadly, that workaround does not look like working for everybody.
Some affected customers say they have been solely in a position to get RCS working once more after manufacturing unit resetting their Galaxy telephone. Even then, there isn’t any assure {that a} manufacturing unit reset will remedy the issue for everybody, making it a reasonably drastic workaround to strive.
There are additionally Reddit customers reporting comparable RCS points after switching carriers. Google says these circumstances might as an alternative be associated to the number-porting course of not being absolutely accomplished.
Both method, it looks like some Galaxy customers are at the moment having bother getting RCS working after switching gadgets or carriers. Google is conscious of at the very least a few of these studies, however for now, there does not look like one assured repair that works for everybody.
