What it is advisable to know
- Wyze is recalling 321,360 Photo voltaic Cam Pan cameras within the U.S. after stories of overheating, fires, explosions, and minor burn accidents.
- The issue is not the {hardware} itself however complicated set up directions that would lead customers to puncture the digital camera’s lithium-ion battery with the mistaken screw.
- The U.S. Shopper Product Security Fee logged 13 overheating incidents, together with six fires or explosions and 6 stories of minor burns.
Wyze’s latest safety digital camera is dealing with a significant setback simply months after hitting the market.
The sensible residence firm introduced that it’s recalling about 321,360 Photo voltaic Cam Pan safety cameras within the U.S. following stories that some models overheated, caught hearth, and induced minor burn accidents. The recall follows an investigation that discovered the issue is within the set up directions for the digital camera, not the core {hardware} design, which may trigger the consumer to inadvertently harm the gadget’s lithium-ion battery.
The difficulty is how the Photo voltaic Cam Pan is mounted. Some prospects could have used an extended flat-head screw to safe the photo voltaic panel to the digital camera as an alternative of the shorter pan-head screw that was meant for use in that step, the U.S. Shopper Product Security Fee (CPSC) notes. If put in improperly, the longer screw could pierce the steel casing of the battery and should trigger speedy overheating, hearth, burns, and even an explosion.
Huge hearth danger
The CPSC mentioned it acquired 13 stories of the cameras overheating, together with six stories of the models exploding or catching hearth. Six customers additionally sustained minor burn accidents.
The recall includes the Wyze Photo voltaic Cam Pan wire-free, mannequin quantity WYZESCPWH. The white out of doors digital camera, launched in late 2025, was Wyze’s first battery-powered pan-and-tilt digital camera with an built-in photo voltaic panel, offering 2K video recording, AI-powered particular person monitoring, and maintenance-free photo voltaic charging.
The corporate had beforehand sounded alarms on the product earlier this yr. In April, Wyze advised prospects to not construct or set up the Photo voltaic Cam Pan whereas it labored with the CPSC on a security evaluation. The corporate additionally disabled setup assist for the digital camera throughout the Wyze app whereas it investigated the problem and developed revised directions.
The impacted cameras had been bought between October 2025 and April 2026 by way of Wyze’s web site and main retailers. The product price about $80.
How you can take part within the recall
In case your gadget matches the outline, cease utilizing it now. Begin your declare on the official portal. To course of the return, you’ll want your gadget’s MAC handle from the Wyze app. Curiously, as an alternative of getting you ship again a burned or risky battery, Wyze will ship a particular firmware replace to your digital camera that may totally drain and kill the battery over 48 hours. If disabled, you will want to fill out a verification type and attest to disposing of the bricked gadget safely at a neighborhood municipal family hazardous waste assortment middle.
Eligible prospects can choose a free substitute digital camera and photo voltaic panel accent, a full refund, or a retailer present card equal to the unique buy worth. The corporate additionally requires prospects to substantiate correct disposal of the recalled gadget earlier than a treatment is offered.
Android Central’s Take
I’ve to present Wyze credit score for offering a free improve to the objectively higher Battery Cam Professional and dealing with the disposal by way of a intelligent remote-kill firmware replace. Nevertheless it’s completely wild to me that an organization whose complete model is constructed round defending your home was in a position to ship a product that tries to burn all of it down as a result of somebody didn’t proofread the screw lengths in a guide. It’s a pleasant apology, however possibly subsequent time Wyze ought to learn the instruction booklet earlier than sending out DIY explosive gadgets.
